Return policy

At LisansGO , we prioritize customer satisfaction. However, because the products we sell are digital and license-based, our return policies differ from those for physical products.

Dijital Ürünlerde İade Şartları

All license products purchased through our website are delivered instantly in digital form . Therefore, refunds and cancellations of delivered license keys are generally not possible . However, the following special circumstances may be considered for return:

  • If an invalid or non-functional license is submitted, our technical team will inspect it. If the license is confirmed to be non-functional, a new license key will be provided or a refund will be initiated.

  • In case of purchasing the wrong product , if the license has not been used and has not been activated by our systems, a refund or exchange can be requested by contacting our customer service.

İade Süreci

  • You must share your return or exchange request with us via our Contact page within 3 days from the order date .

  • Your request will be reviewed and our technical team will respond within 1 day at the latest.

  • İadeniz ile ilgili cevap e-posta adresinize gönderilir. Yeni ürün web sitemizin online mağazasında sizlere verilir.

İade Edilemeyen Durumlar

  • Licenses that have been used, activated or shared with third parties,

  • Licenses downloaded or used before the product issue was reported,

  • Refund requests made for arbitrary reasons (e.g. “I changed my mind”)

is outside the scope.

Communication

For any questions, problems or support requests, please do not hesitate to contact us:

📧 Email: info @lisansgo.com
📞 Phone: +90 850 303 12 84
🌐 Web: https://lisansgo.com