Frequently Asked Questions

To become a member, click the “Register” button at the top of the site. Fill in the requested information and save.

The orders you place through our website are sent to your registered e-mail address if they are digital, or to your address via cargo companies if they are boxed, or by delivery, depending on the situation.

As Lisansgo, we will be pleased to provide support to our valued customers not only before the product is sold but also after the sale.

Our technical support team is online 24 hours a day, including weekends, on our online support line at 0850 303 12 84.

Once your order is placed , your product will be delivered within 15-30 minutes. In rare cases, due to system congestion, manual checks, or special items, this may take up to 24 hours.

You don’t have to be a member to shop on our site. However, by becoming a member, you can take advantage of the special benefits we offer to our members.

Following your purchase, you will be sent installation instructions for the product you purchased.

Credit card security is primarily ensured through 3D Secure (encrypted verification). With 256-bit SSL encryption technology, your information is encrypted and transmitted to your bank, preventing third-party access. During transactions in a secure environment, no institution, organization, or third party, other than you and the bank that issued your credit card, can access your information. The credit card transaction page transmits card information directly to the bank’s POS system, and the customer is notified of the transaction result. Credit card information is not transmitted via email or similar methods. Access to your information is not possible, not even by our company officials.